{"id":21277,"date":"2025-12-05T12:27:28","date_gmt":"2025-12-05T16:27:28","guid":{"rendered":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/?p=21277"},"modified":"2026-02-02T10:03:44","modified_gmt":"2026-02-02T14:03:44","slug":"customer-service-holiday-2025","status":"publish","type":"post","link":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/customer-service-holiday-2025\/","title":{"rendered":"Customer Service Holiday Hours &#8211; Weeks of December 22 &amp; 29, 2025"},"content":{"rendered":"\n<p>Please note that H\u00e9ma-Qu\u00e9bec&#8217;s human tissue team customer service will be <strong>closed <\/strong>on the following days during the holiday season:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>December 25 and 26, 2025<\/li>\n\n\n\n<li>January 1 and 2, 2026<\/li>\n<\/ul>\n\n\n\n<p>We therefore invite you to plan your <strong>safety stock accordingly for the period from December 22, 2025, to January 4, 2026<\/strong>. Please plan your needs and place your orders as soon as possible.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Dropshipment<\/h4>\n\n\n\n<p>In anticipation of slower operations at our suppliers and longer delivery times for carriers during the holiday season, we ask for your cooperation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders placed before <strong>December 18 at 2 p.m.<\/strong> will be delivered no later than December 24.\n<ul class=\"wp-block-list\">\n<li>With the exception of <strong>ADMs<\/strong>, orders must be placed before <strong>December 18 at 11 a.m.<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Orders placed after <strong>December 18 at 2 p.m<\/strong>. may only be delivered starting the week of January 5, 2026, when regular distribution resumes.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote has-secondary-background-color has-background has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-large-font-size\">We would like to remind you that the usual increase in shipping volume during the holiday season may cause delivery delays for our suppliers. In light of this, we assure you that H\u00e9ma-Qu\u00e9bec is doing everything possible to minimize the impact on your activities.<\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please note that H\u00e9ma-Qu\u00e9bec&#8217;s human tissue team customer service will be closed on the following days during the holiday season: We therefore invite you to plan your safety stock accordingly for the period from December 22, 2025, to January 4, 2026. Please plan your needs and place your orders as soon as possible. Dropshipment In&hellip;<\/p>\n","protected":false},"author":3,"featured_media":2720,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"3140,20358,20161,21245,20270,20858","_relevanssi_noindex_reason":"","footnotes":""},"categories":[5776,5796],"tags":[],"class_list":["post-21277","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-press-release-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/posts\/21277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/comments?post=21277"}],"version-history":[{"count":2,"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/posts\/21277\/revisions"}],"predecessor-version":[{"id":21282,"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/posts\/21277\/revisions\/21282"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/media\/2720"}],"wp:attachment":[{"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/media?parent=21277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/categories?post=21277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/catalogue-tissushumains.hemaquebec.ca\/en\/wp-json\/wp\/v2\/tags?post=21277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}