Ocular Allografts

Corneas

KeraNatural Sterile Ring 8mm Half Thickness

№ catalog
204612
Type Ring
Diameter 8mm
Thickness Half thickness
Commercial Name KeraNatural®
Sterilization Irradiated
Preservation Ambient

KeraNatural Sterile Ring 6mm Half Thickness

№ catalog
204611
Type Ring
Diameter 6mm
Thickness Half thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name KeraNatural®

KeraNatural Sterile Arc 8mm Half Thickness

№ catalog
204610
Type Arc
Diameter 8mm
Thickness Half thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name KeraNatural®

KeraNatural Sterile Arc 6mm Half Thickness

№ catalog
204609
Type Arc
Diameter 6mm
Thickness Half thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name KeraNatural®

KeraNatural Sterile Ring 8mm

№ catalog
204608
Type Ring
Diameter 8mm
Thickness Full thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name KeraNatural®

KeraNatural Sterile Ring 6mm

№ catalog
204607
Type Ring
Diameter 6mm
Thickness Full thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name KeraNatural®

KeraNatural Sterile Arc 8mm

№ catalog
204606
Type Arc
Diameter 8mm
Thickness Full thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name KeraNatural®

KeraNatural Sterile Arc 6mm

№ catalog
204605
Type Arc
Diameter 6mm
Thickness Full thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name KeraNatural®

Sterile Cornea Whole Full Thickness

№ catalog
204602
Type Whole
Thickness Full thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name Halo®

Halo Sterile Cornea Whole w/ Scleral Rim

№ catalog
204601
Type Whole
Sterilization Irradiated
Preservation Ambient
Thickness Full thickness
Commercial Name Halo®

Halo Sterile Cornea Whole Half Thickness

№ catalog
204600
Type Whole
Thickness Half thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name Halo®

Halo Sterile Cornea 1/3 Moon

№ catalog
204598
Type Third
Thickness Full thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name Halo®

Halo Sterile Cornea 1/2 Half Thickness

№ catalog
204597
Type Half
Thickness Half thickness
Sterilization Irradiated
Preservation Ambient
Commercial Name Halo®

Cornea, DMEK Qualified, Unprocessed

№ catalog
200512
Type DMEK
Preservation Refrigerated

Cornea, AK Qualified, Pre-Cut

№ catalog
200510
Type AK
Preservation Refrigerated
Preparation Pre-cut

Cornea, AK Qualified, Unprocessed

№ catalog
200511
Type AK
Preservation Refrigerated

Cornea, PK Qualified, Unprocessed

№ catalog
200500
Type PK
Preservation Refrigerated

Cornea, DMEK Qualified, Pre-Peeled

№ catalog
200506
Type DMEK
Preservation Refrigerated
Preparation Pre-peeled

Cornea, DSAEK Qualified, Pre-Cut

№ catalog
200505
Type DSAEK
Preservation Refrigerated
Preparation Pre-cut

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Frequently asked questions

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We have the answers

On average, it takes 24 to 72 hours to process an order. The client will be informed of the estimated delivery date after placing the order.

We recommend careful inventory management to avoid any shortages.

There may be products you’re used to working with that are no longer available due to not meeting the minimum quality criteria for Héma-Québec’s product catalog. These criteria were established based on the committee of experts’ recommendations.

Customer service is available to answer your questions and help you find the best options to meet your needs.

Héma-Québec continues to offer all of the products needed to treat Quebecers. Based on market demand and recommendations from the groups of specialists involved in this change, Héma-Québec established recommendations for the health and social services network about what products to add, remove or replace. As a result of its procurement strategy, some products have been replaced with equivalent products for quality assurance.

You can email the customer service team at tissus@hema-quebec.qc.ca or call 1-800-267-9711, ext. 2510, between 7:30 a.m. and 4:30 p.m., Monday through Friday, excluding holidays.

Outside normal hours and on holidays, you can call the customer service team at 1-800-267-9711, ext. 2510, for 24/7 service.

Héma-Québec’s customer service team is specialized in human tissue products and works to make sure you get the right product at the right time. Our team also communicates with suppliers to handle logistics and, when necessary, importation.

In 2021, Québec’s Ministère de la Santé et des Services sociaux (MSSS) mandated Héma-Québec to serve as the sole distributor of human tissue to Québec’s health and social services system. This decision was based on a recommendation of Québec’s biovigilance committee.

On December 2, 2024, Héma-Québec took over distribution of all human tissue products to Québec health care institutions.

Learn more here : Sole human tissue distributor mandate

For products that have not yet been processed, email tissus@hema-quebec.qc.ca to inquire and an Héma-Québec agent will confirm if your change request is possible.

For products delivered that do not conform with your order, first obtain return authorization from Héma-Québec. Then, follow the instructions provided to return or dispose of the product.

FAQ